A&M Homecare is committed to protecting the privacy of our clients, employees, and
website visitors. This policy outlines how we collect, use, and safeguard your personal
information.

1. Information We Collect

We collect and maintain personal information from both clients and employees for general
business purposes. This may include:
• Name and contact information
• Mailing address
• Employment and background details (for staff)
• Billing and invoicing information (for clients)

2. How We Use Your Information

We use the information collected to support the essential functions of our business,
including:
• Conducting background checks (with consent)
• Processing employee payroll
• Managing billing and invoicing for client services
• Meeting legal, regulatory, and administrative obligations

3. Information Sharing

We do not sell or share your personal information with third parties for marketing or
promotional purposes.
We may share information with trusted third-party service providers only for necessary
business functions, such as:
• Payroll processing
• Background screening
• Financial or billing services
All service providers are contractually obligated to maintain confidentiality and use the
information solely for the agreed-upon purpose.

4. SMS Communications and Keyword Disclosure

A&M Homecare may oFer SMS communications (such as updates, alerts, or reminders) to
users who choose to subscribe. By texting the keyword “SUBSCRIBE” to our designated
number, users consent to receive periodic text messages from us.
How Customers Are Informed:
The “SUBSCRIBE” keyword is disclosed to users through the following channels:
• Verbal communication during intake or inquiry
• Clearly posted on relevant pages of our website
Message and data rates may apply. Users can opt out of SMS communications at any time
by replying STOP to any message.
We do not share or sell phone numbers or SMS opt-in data with third parties for marketing
purposes.

5. Your Rights and Choices

You have the right to:
• Request access to or correction of your personal information
• Opt out of non-essential communications
• Request that we delete your data, subject to legal and operational requirements
To make such a request, please contact us using the information below.

6. Contact Us

If you have questions about this privacy policy or wish to exercise your privacy rights,
please contact:
Email: referrals@aandmhomecare.org
Website: https://aandmhomecare.org

7. Updates to This Policy

We may revise this Privacy Policy periodically. All updates will be posted to our website
with a new effective date.