Privacy Policy
A&M Homecare is committed to protecting the privacy of our clients, employees, and website visitors. This policy outlines how we collect, use, and safeguard your personal information.
Last updated: September 21, 2026
1. Information We Collect
We collect and maintain personal information from both clients and employees for general business purposes. This may include:
- Name and contact information
- Mailing address
- Employment and background details (for staff)
- Billing and invoicing information (for clients)
2. How We Use Your Information
We use the information collected to support the essential functions of our business, including:
- Conducting background checks (with consent)
- Processing employee payroll
- Managing billing and invoicing for client services
- Responding to inquiries submitted through our website forms
- Meeting legal, regulatory, and administrative obligations
3. Information Sharing
We do not sell or share your personal information with third parties for marketing or promotional purposes. We may share information with trusted third-party service providers only for necessary business functions, such as:
- Payroll processing
- Background screening
- Financial or billing services
- Website form processing
All service providers are contractually obligated to maintain confidentiality and use the information solely for the agreed-upon purpose.
4. SMS Communications and Consent
A&M Home Care Corp offers optional, recurring, non-marketing appointment confirmations, visit reminders, scheduling updates, and related visit coordination texts through our appointment-text number, (866) 452-5751.
How to opt in: visit our SMS signup form, enter your name and mobile number, actively select the separate, initially unchecked SMS consent box, and submit the form. Providing a phone number on a general inquiry form, receiving care, or agreeing to general policies does not by itself constitute SMS consent. Replying YES to confirm a visit is not a substitute for initial SMS enrollment consent.
SMS participation is voluntary and is not a condition of purchase or receiving home-care services. Message frequency varies with your visits and coordination needs. Message and data rates may apply. Reply STOP to opt out or HELP for help. You can also call (207) 307-0922 or email referrals@aandmhomecare.org for assistance.
Our SMS signup form collects your name, mobile number, optional email address and relationship, and affirmative consent. The signup system records the submission time, web-form source, IP address, and browser user-agent as evidence of consent. We use these records to administer the messaging program and respond to consent or opt-out questions. Please do not include diagnoses, care records, or other sensitive health information in text messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support of customer service, such as vendors needed to deliver requested messages, is permitted only for those services. All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.
Read the SMS Terms & Conditions for program details, message frequency, opt-out instructions, and support information. SMS delivery is subject to carrier availability and approval.
5. Your Rights and Choices
You have the right to:
- Request access to or correction of your personal information
- Opt out of non-essential communications
- Request that we delete your data, subject to legal and operational requirements
To make such a request, please contact us using the information below.
6. Contact Us
If you have questions about this privacy policy or wish to exercise your privacy rights, please contact us at referrals@aandmhomecare.org or (207) 307-0922.
7. Updates to This Policy
We may revise this Privacy Policy periodically. All updates will be posted to our website with a new effective date.